Licensure, Compliance, and How to File a Complaint

How to File a Complaint

To file a complaint about a Utah-licensed adoption agency, visit the Utah Office of Licensing:

External link, opens the Utah Office of Licensing concerns and incidents portal at https://dlbc.utah.gov/concerns-and-incident

Warnings and Violations (Last 3 Years)

Non-Profit Status

A Act of Love Adoptions is registered as a non-profit organization. Under H.B. 51, all Utah-licensed private child-placing adoption agencies must be registered non-profits by January 1, 2027. We are in compliance with this requirement.

Financial-Interest Disclosures (H.B. 51)

Any financial interest an agency member has in a service provider receiving payments on behalf of a birth parent is disclosed to the birth parent, prospective adoptive parents, the Utah Office of Licensing, and the finalizing court. No such interests are currently on file.

Utah Adoption Act Compliance

A Act of Love Adoptions operates in full compliance with the Utah Adoption Act (H.B. 51, 2026), effective May 6, 2026. Specifically:

• ●Birth mother financial support is provided as allowed by state law, subject to statutory caps and case-by-case review.
• ●Payments are made directly to service providers wherever possible, not as lump sums to birth parents.
• ●Out-of-state birth mothers undergo home-state Medicaid verification before travel to Utah, and we provide return-transport of the same mode and quality regardless of the adoption outcome.
• ●Birth mothers receive independent legal counsel at no cost to them.
• ●All advertising discloses our Utah licensure and does not promise financial incentives.

Our Advertising Standards

In compliance with H.B. 51 advertising rules, all A Act of Love marketing and website content avoids financial-incentive language. Benefits and support are described using the phrase “as allowed by state law” and are framed as educational rather than promotional.